Users across Reddit and ResetEra took to the forums to report their recent refunded purchases (via VG247). Unfortunately for these users, it’s either go without totally tubular trackpads or dive into the inflated second-hand Steam Controller market while the going’s good and used stock is aplenty.
One user posted a screenshot of the Steam Support account’s official response. “During our recent sale, we mistakenly took more orders for the Steam Controller than we were able to fulfil. As we are no longer producing this product, we are unable to send you a Steam Controller and have refunded your purchase…. We sincerely apologise for the confusion and inconvenience.”